Return and Exchange Policy

To benefit from the return and exchange services, the original invoice must be presented.

Returns are accepted within 5 days and exchanges are accepted within 7 days of purchase, subject to the following conditions:

The product must be in its original condition as it was when purchased, with all its accessories and in its original packaging, and the serial numbers on the product carton must be intact.
In the case of purchasing a package or a complete system, the customer must return all the products included, and they cannot be returned partially, provided that all the products are in their original condition.
The customer shall bear the cost of shipping in case of return or exchange, except in the case of a manufacturing defect in the product.
Products that have been opened cannot be returned or exchanged unless it is proven that there is a manufacturing defect in them. It should be noted that non-exchangeable products are anything that violates or falls outside the warranty conditions, such as (misuse - cutting - breakage - open product not in its normal condition - not following operating instructions - exposing the product to water if it is not water-resistant - any external maintenance - total or partial malfunction of the device in case of using accessories not compatible with the device's specifications).
Maximin has the right to cancel any customer's order in case of a website malfunction or due to an error in the listed price or the product being out of stock, and to return the amount to the customer's bank account or card. The customer does not have the right to demand the provision of the product.
Non-refundable and non-exchangeable products: wires and batteriespen_spark